PRIVACY POLICY
Last updated: January 17, 2026
1. INTRODUCTION
Welcome to GROVV ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our AI video clipping and scheduling service.
2. INFORMATION WE COLLECT
Personal Information
- Email address (when joining our waitlist or creating an account)
- Name (optional, when provided)
- Payment information (processed securely through our payment provider)
- Social media account connections (when you connect platforms for posting)
Content Data
- Videos you upload for processing
- Generated clips and captions
- Scheduling preferences and posting history
Usage Data
- Device information (browser type, operating system)
- IP address and approximate location
- Pages visited and features used
- Time spent on our platform
3. HOW WE USE YOUR INFORMATION
We use your information to:
- Provide and maintain our AI video clipping service
- Process your videos and generate clips with captions
- Schedule and post content to your connected social media accounts
- Send you service updates, newsletters, and marketing communications (with your consent)
- Process payments and manage your subscription
- Improve our AI algorithms and service quality
- Respond to your inquiries and provide customer support
- Detect and prevent fraud or abuse
4. DATA SHARING AND DISCLOSURE
We may share your information with:
- Service Providers: Third-party companies that help us operate our service (cloud hosting, payment processing, analytics)
- Social Media Platforms: When you authorize us to post content on your behalf
- Legal Requirements: When required by law or to protect our rights
We do not sell your personal information to third parties.
5. DATA SECURITY
We implement industry-standard security measures to protect your data, including encryption in transit and at rest, secure cloud infrastructure powered by Supabase and Vercel, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. DATA RETENTION
We retain your personal information for as long as your account is active or as needed to provide you services. We retain uploaded videos and generated clips based on your subscription plan. You can request deletion of your data at any time by contacting us.
7. YOUR RIGHTS
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information
- Object to or restrict certain processing
- Data portability (receive your data in a structured format)
- Withdraw consent at any time
- Unsubscribe from marketing communications
8. COOKIES AND TRACKING
We use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver personalized content. For more information about cookies and your rights, visit the ICO cookie guide. You can control cookie preferences through our cookie consent banner or your browser settings. Essential cookies are required for the service to function properly.
9. CHILDREN'S PRIVACY
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will delete it immediately.
10. INTERNATIONAL DATA TRANSFERS
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.
11. CHANGES TO THIS POLICY
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
12. CONTACT US
If you have any questions about this Privacy Policy or our data practices, please contact us at: